- This partnership is a further step in Cabify’s security commitment to its drivers and collaborating taxi drivers by offering them the best identity verification and biometric technologies available from Incode.
- The passenger identity validation system by selfie is already active in several countries such as Argentina, Chile, Colombia Where Peru and has been designed to provide a simple and easy experience, integrated with the Cabify app
- Over the past five years, Cabify has invested close to $40 million in R&D&I in different features and services, and the implementation of some of them has led to significant improvements in driver and user safety
SAN FRANCISCO, November 3, 2022 /PRNewswire/ — Cabify, the international multi-mobility platform, has partnered with Incode Technologies, the next-generation identity verification and authentication platform for global enterprises, to incorporate new developments into its passenger identity validation system. This strategic partnership announced today will see Incode’s biometrics and digital identity technology integrated into Cabify so that passengers can validate their identity through a selfie, which instantly verifies the match between the photo and the official documentation. .
The well-being of Cabify’s driver-partners and the prevention of security incidents are priorities for Cabify. This new alliance deepens the company’s commitment, leveraging technology based on artificial intelligence and machine learning processes to detect suspicious user behavior and prevent driver safety incidents. . Incode and Cabify have applied the most innovative solutions on the market to this project and offer users a native and intuitive experience without having to leave the Cabify application at any time.
Already active in several cities of Argentina, Chile, Colombiaand Peru, this new solution strengthens all the security features deployed which have made Cabify a reference application for traveling in complete safety, according to the opinion of its driver and taxi driver employees. In a recent survey conducted by Cabify among drivers who tested it, passenger identity verification is the security tool most appreciated by Cabify partner drivers, followed by others such as “Secret Signal” , a feature that activates real-time security screening protocols in order to deter passenger misconduct. Indeed, more than 91% of the drivers participating in this analysis marked this identity check with 10 or 9.
According carlos herreraCTO at Cabify, “this collaboration with Incode reinforces our commitment to providing a safe experience for passengers and drivers. We want the drivers who choose Cabify to feel safe. They are the ones who move thousands of passengers every week at across cities. Listening to and caring for those behind the wheel is essential for us. That is why we are increasingly incorporating technologies to help reduce the risk of insecurity in cities. Identity verification of our passengers is the most valuable tool for our drivers and collaborating taxi drivers, which is why we continue to strengthen it with an industry leader like Incode.”
Ricardo AmpereCEO of Incode Technologies added: “Cabify has created a platform that brings together cutting-edge technologies to transform inner-city mobility, while optimizing both user experience and safety. This makes for a truly exciting partnership. for us, and we look forward to working with Cabify as they continue to improve the way we travel.”
This new technological development is part of Cabify’s strategic roadmap to reinforce its commitment to improving urban mobility and builds on the vast experience accumulated in the activation of features and services that promote well-being and experience of its collaborating drivers and passengers.
Over the past five years, Cabify has invested close to $40 million in R&D&I in different features and services that adapt to the diverse needs of users and the planet. In addition to the features visible in the application, Cabify has more than 20 processes and tools focused on the security of its users. These include driver-user document validation, user data protection, regular vehicle checks, accident insurance and a 24/7 help desk available via app, web and social media.
The implementation of certain features allowed to significantly increase the safety of drivers and users. The successful performance of safety developments such as the emergency button for collaborating drivers (contact authorities, Cabify and location sharing) and artificial intelligence supported chat monitoring, implemented in 2020, was demonstrated by an 89.5% reduction in harassing messages from passengers. to employee drivers.
About Incode:
Incode is a leading identity company reinventing the way humans verify their identities and interact with the world’s largest companies with a highly secure and enjoyable AI-powered experience. Incode’s fully automated, end-to-end orchestration platform enables seamless access across multiple channels with products focused on onboarding, authentication and payment verification that increase conversion and reduce fraud.
With its mission to power a world of trust, Incode works with a number of the world’s largest banks, fintechs, hotels, governments and marketplaces. Incode is based on San Francisco with offices at Europe and Latin America.
About Cabify
Cabify is a multi-mobility platform for people and things that offers various alternatives to reduce urban travel by private car, leveraging technology to make cities better places to live. And all this, while being an economically, ecologically and socially sustainable company. Cabify, a member of the United Nations Global Compact, stands out for its commitment to talent and the local ecosystem, generating high value-added jobs and declaring 100% of its activity in each country. In 2018, it became the first carbon-neutral platform in its sector and since then it has globally offset its emissions and those of its passengers and meets an annual reduction commitment.
Cabify has been transforming the way people move around the city for 10 years, with over 42 million registered users and 1.2 million drivers and collaborating taxi drivers. After being born in Madridthe company has expanded, in a few months, to Latin America and is currently present in Argentina, Chile, Colombia, Ecuador, Spain, Mexico, Peruand Uruguay.
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