ID Talk: IIFX Director Dr. Lou Marciani on Biometrics and the Fan Experience of the Future


FindBiometrics is expanding its coverage of the travel and hospitality industry in preparation for our upcoming Virtual Identity Summit on May 18, dedicated to all the ways biometrics and identity are transforming airports, hotels, sports stadiums and entertainment venues. The entertainment side of the equation is of particular interest now, as contactless identity technologies are poised to help us all resume sports games, concerts and arts events safely and conveniently after two years of a disruptive pandemic.

Recognizing the importance of customer service and hospitality, FindBiometrics recently partnered with the Innovation Institute for Fan Experience (IIFX) and in this special episode of the ID Talk podcast, our very own Director of digital media and events Doug Ogorden sat down with Director IIFX and co-founder Dr Lou Marciani. They talk about IIFX’s origin story and the overlap between the fan experience industry and biometrics before diving into IIFX’s May event: FANCECENTRIC, which takes place on May 24 in Las Vegas.

Listen to the full episode of the ID Talk podcast here:

** Interested in more conversations like this? Check out the 2022 lineup of FindBiometrics Virtual Identity Summits**


The ID Talk podcast is available on Stitcher and Apple Podcasts. Subscribe to the show through your favorite platform to receive each episode as it’s released and stay on top of the ever-changing digital identity landscape.

March 15, 2022 – by Doug O Gorden


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