Mr. Milkman, India’s leading SaaS platform enabling dairies and other industries to manage customer subscriptions and deliveries with unparalleled efficiency, has updated its app to provide a more dynamic user experience. Now the app is much easier to navigate and packed with user-friendly features. The dairy technology platform has added several new features – Add to Cart, Vacation Mode, New Store Page and many more; has reorganized its Wallet and Help & Support sections so that its customers can manage their orders seamlessly and without any obstacles.
The company now has over 100,000 in-app subscribers and offers back-end support via a live chat option, simple navigation tools, and multiple in-app and web display options. to facilitate shopping. In the “add to cart” feature, customers have the option to place single orders without a subscription plan and even make bulk purchases on the app.
To facilitate payments, the platform has integrated several payment gateways to provide flexibility to its customers. Along with the consumer app, Mr. Milkman also upgraded an easy-to-use field app for delivery people to manage customer data and deliveries. From integrating an easy-to-read analytics tool to instantly sending wallet recharge links to customers, the app provides them with seamless browsing features.
Mr. Milkman also helps new customers (dairy and other food suppliers) get their app online instantly. Commenting on this feature, Samarth Setia, Co-Founder and CEO of Mr. Milkman by Ever.Ag says, “Previously, customer onboarding time was almost four weeks for us, but with the latest technology upgrade, we not only offer our customers the ability to go live instantly, but also offer a range of features and services to the end consumer to make their in-app experience enjoyable, hassle-free and fast. is to provide a dynamic user experience to our customers and consumers.
Plus, Sumit Jain, VP of Technology, Mr. Milkman by Ever. Ag says, “With this app upgrade, we have followed the proactive approach we have been working on our backend systems and added observation tools that will help our developers learn of any inefficiencies, errors or incidents in the system even before the customer faces any problem. problems. We want our customers to enjoy a seamless shopping experience on our app. »
Today, Mr. Milkman serves over 120 dairy farms across India. From farm to end consumer, the real-time analytics platform easily tracks all sales data, provides comprehensive insight into performance, and enables informed business decisions.